Wednesday, March 31, 2010

One Painted Wall; 3 Dingy Walls

Over the course of the past two weeks I have been to the doctors office 5 times and have had multiple tests including blood draws, CAT scans, etc. I went in for a simple problem and left with 3 new problems. Why is it that in business we have to 'solve' problems and in medicine they only 'find' problems?  It reminds me of trying to paint just one wall of my house.... it makes the rest of the walls look old and dingy.


In business painting just one wall doesn't help your customer service image. You can say what you think your customers want to hear (unlike doctors), but the reality is they will only see the 3 dingy walls or the 3 new problems. Take this picture, for example. (Yes, I have an obsession with clean bathrooms, given my background in restaurant and visitor center management.)

Although the management tried to "do" customer service and the bathroom was not that dirty, the door (where the sign was posted) was not reflecting its message. Take time to look at your business and life. See it through the eyes of others. Pay attention to small details. Allow for error, plan for corrections, and recalculate your course.

I am feeling much better, am looking for the small details I may have missed and am continuing a forward path to good health.

Wednesday, March 17, 2010

10 Minutes A Day

I am in a blogging class at the Nackey Loeb School of Communications. We are doing a 10 minute writting exercise. So I figured I'd write about that. Writing is really hard... for me. Every time I think about what I want to write about I get "writers block". Is there something I can take for that you ask? Well I suppose I should approach that the same way as I approach being overweight. I always wished there was a pill for that. But alas, it involved hard work, whole foods, consistency, and time.

Writing for 10 minutes a day might be the same. Hard work... finding 10 minutes a day. Whole foods... hum, maybe reading other blogs for ideas (recipes) to help learn to cook these new (whole) foods. Finally consistency and time. Write, write, write, write (just wasting time here).

We are not supposed to read over our what we write. Which makes me think about meditation. My friend Mary O and I went to a 3-day retreat with Deepak Chopra who began each day with 45 minutes of meditation (and 15 minutes to prepare). Each day for 1 hour we meditated. He suggested we chant "I Am" to ourselves to keep our focus. He also suggested that we, when other thoughts come into our mind, simply accept them and put them to the side while we meditate. I Am, I Am, I Am (yup, wasting time again). I love to meditate. I don't love to write. But I want to learn to write. So this is day one of the rest of my blogging life. OM.

45 seconds to go... 44 43 ...... 23..... 15 1.... DONE!

They will never find me there!

Welcome to my 2nd attempt at blogging. I do have another blog at http://judiwindow.wordpress.com/ but haven't posted to it since last April. I read back and think, hum... not as bad as I remembered.

I would like to thank all my Facebook friends for helping me to name this blog. I finally decided on "Window of Opportunity" suggested by my brother Jeff. Thanks Jeff!

I am going to begin with a story read to me (us) by my yoga teacher Elizabeth Vlangas at Riverflow Yoga Studio in Hooksett NH. I don't have the author, but will get it and post it when received. The story will be a nice basis for my journey into blogging.... Although I am a good talker, writing isn't my forte. My spelling is poor, my english worse. So let me appolizie up front. But I do have a lot to say.

I believe in coincidence, serendipity, instincts, and taking every opportunity that life has to offer. I also strongly believe in consensus and group thought as a basis for my decisions (hence asking for suggestions to name my blog). So I've picked this story to show that I am in good company. Follow as I trip, fall, and glide through my everyday life. At least until I decide what I really want to write about (or until the end of my blogging class).

"It seems God had just created human beings. Realizing that he had made a terrible mistake, God called a council of the Elders to get some help. When the Elders were gathered, God reported 'I have just created humans and now I don't know what I am going to do". They will always be talking to me and wanting things from me and I won't ever get any rest.' Upon hearing God's dilemma, the Elders made several suggestions telling God he could hide on Mt. Everest, or the moon, or deep in the earth. God responded hopelessly to all of these suggestions saying, 'No, humans are resourceful, eventually they will find me there.' Finally, one Elder walked up to God and whispered something in his ear. Then God shouted in delight, 'That's it! I'll hide inside of each human, they will never find me there!"